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Published On: Feb 8, 2025

Global Omni-channel Campaign Management Industry Growth and Trends Forecast to 2031

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Summary
Omni-channel Campaign Management (OCCM), also known as all-channel marketing, as an extension of multi- and cross-channel management, refers to the synchronized planning, management and monitoring of sales channels and touchpoints. The goal is to optimize the customer experience.
According to APO Research, The global Omni-channel Campaign Management market was estimated at US$ million in 2025 and is projected to reach a revised size of US$ million by 2031, witnessing a CAGR of xx% during the forecast period 2026-2031.
North American market for Omni-channel Campaign Management is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2026 through 2031.
Asia-Pacific market for Omni-channel Campaign Management is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2026 through 2031.
Europe market for Omni-channel Campaign Management is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2026 through 2031.
The major global companies of Omni-channel Campaign Management include Adobe, Infor, HCL Campaign, SAP, Salesforce.com, SAS, Experian, Teradata and MediaMath, etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.
Report Scope
This report aims to provide a comprehensive presentation of the global market for Omni-channel Campaign Management, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Omni-channel Campaign Management.
The Omni-channel Campaign Management market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Omni-channel Campaign Management market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided. For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
Key Companies & Market Share Insights
In this section, the readers will gain an understanding of the key players competing. This report has studied the key growth strategies, such as innovative trends and developments, intensification of product portfolio, mergers and acquisitions, collaborations, new product innovation, and geographical expansion, undertaken by these participants to maintain their presence. Apart from business strategies, the study includes current developments and key financials. The readers will also get access to the data related to global revenue, gross margin by manufacturers for the period 2020-2025. This all-inclusive report will certainly serve the clients to stay updated and make effective decisions in their businesses.
Omni-channel Campaign Management Segment by Company
Adobe
Infor
HCL Campaign
SAP
Salesforce.com
SAS
Experian
Teradata
MediaMath
Allant Group
Capillary
Omni-channel Campaign Management Segment by Type
On-premise Omni-channel Campaign Management
Cloud-based Omni-channel Campaign Management
Omni-channel Campaign Management Segment by Application
Retail
Healthcare and Pharmaceuticals
IT and Telecommunication
Transportation and Logistics
BFSI
Omni-channel Campaign Management Segment by Region
North America
United States
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Spain
Netherlands
Switzerland
Sweden
Poland
Asia-Pacific
China
Japan
South Korea
India
Australia
Taiwan
Southeast Asia
South America
Brazil
Argentina
Chile
Colombia
Middle East & Africa
Egypt
South Africa
Israel
Türkiye
GCC Countries
Key Drivers & Barriers
High-impact rendering factors and drivers have been studied in this report to aid the readers to understand the general development. Moreover, the report includes restraints and challenges that may act as stumbling blocks on the way of the players. This will assist the users to be attentive and make informed decisions related to business. Specialists have also laid their focus on the upcoming business prospects.
Reasons to Buy This Report
1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global Omni-channel Campaign Management market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.
2. This report will help stakeholders to understand the global industry status and trends of Omni-channel Campaign Management and provides them with information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in value), competitor ecosystem, new product development, expansion, and acquisition.
4. This report stays updated with novel technology integration, features, and the latest developments in the market
5. This report helps stakeholders to gain insights into which regions to target globally
6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of Omni-channel Campaign Management.
7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2020-2025, 2026-2031). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 3: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 4: Introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 5: Detailed analysis of Omni-channel Campaign Management companies' competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter 6: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter 7, 8, 9, 10 and 11: North America, Europe, Asia Pacific, South America, Middle East & Africa, revenue by country.
Chapter 12: Concluding Insights of the report
Table 1:Global Omni-channel Campaign Management Market Size (US$ Million) Comparison by Region: 2020 VS 2024 VS 2031
Table 2:Global Omni-channel Campaign Management Market Size by Region (2020-2025) & (US$ Million)
Table 3:Global Omni-channel Campaign Management Market Share by Region (2020-2025)
Table 4:Global Omni-channel Campaign Management Market Size by Region (2026-2031) & (US$ Million)
Table 5:Global Omni-channel Campaign Management Market Share by Region (2026-2031)
Table 6:Global Omni-channel Campaign Management Market Size by Type (2020 VS 2024 VS 2031) & (US$ Million)
Table 7:Global Omni-channel Campaign Management Market Size by Type (2020-2025) & (US$ Million)
Table 8:Global Omni-channel Campaign Management Market Size Share by Type (2020-2025)
Table 9:Global Omni-channel Campaign Management Market Size Forecasted by Type (2026-2031) & (US$ Million)
Table 10:Global Omni-channel Campaign Management Market Size Share Forecasted by Type (2026-2031)
Table 11:North America Omni-channel Campaign Management Market Size Breakdown by Type (2020-2025) & (US$ Million)
Table 12:North America Omni-channel Campaign Management Market Size Breakdown by Type (2026-2031) & (US$ Million)
Table 13:Europe Omni-channel Campaign Management Market Size Breakdown by Type (2020-2025) & (US$ Million)
Table 14:Europe Omni-channel Campaign Management Market Size Breakdown by Type (2026-2031) & (US$ Million)
Table 15:Asia-Pacific Omni-channel Campaign Management Market Size Breakdown by Type (2020-2025) & (US$ Million)
Table 16:Asia-Pacific Omni-channel Campaign Management Market Size Breakdown by Type (2026-2031) & (US$ Million)
Table 17:Latin America Omni-channel Campaign Management Market Size Breakdown by Type (2020-2025) & (US$ Million)
Table 18:Latin America Omni-channel Campaign Management Market Size Breakdown by Type (2026-2031) & (US$ Million)
Table 19:Middle East and Africa Omni-channel Campaign Management Market Size Breakdown by Type (2020-2025) & (US$ Million)
Table 20:Middle East and Africa Omni-channel Campaign Management Market Size Breakdown by Type (2026-2031) & (US$ Million)
Table 21:Global Omni-channel Campaign Management Market Size by Application (2020 VS 2024 VS 2031) & (US$ Million)
Table 22:Global Omni-channel Campaign Management Market Size by Application (2020-2025) & (US$ Million)
Table 23:Global Omni-channel Campaign Management Market Size Share by Application (2020-2025)
Table 24:Global Omni-channel Campaign Management Market Size Forecasted by Application (2026-2031) & (US$ Million)
Table 25:Global Omni-channel Campaign Management Market Size Share Forecasted by Application (2026-2031)
Table 26:North America Omni-channel Campaign Management Market Size Breakdown by Application (2020-2025) & (US$ Million)
Table 27:North America Omni-channel Campaign Management Market Size Breakdown by Application (2026-2031) & (US$ Million)
Table 28:Europe Omni-channel Campaign Management Market Size Breakdown by Application (2020-2025) & (US$ Million)
Table 29:Europe Omni-channel Campaign Management Market Size Breakdown by Application (2026-2031) & (US$ Million)
Table 30:Asia-Pacific Omni-channel Campaign Management Market Size Breakdown by Application (2020-2025) & (US$ Million)
Table 31:Asia-Pacific Omni-channel Campaign Management Market Size Breakdown by Application (2026-2031) & (US$ Million)
Table 32:Latin America Omni-channel Campaign Management Market Size Breakdown by Application (2020-2025) & (US$ Million)
Table 33:Latin America Omni-channel Campaign Management Market Size Breakdown by Application (2026-2031) & (US$ Million)
Table 34:Middle East and Africa Omni-channel Campaign Management Market Size Breakdown by Application (2020-2025) & (US$ Million)
Table 35:Middle East and Africa Omni-channel Campaign Management Market Size Breakdown by Application (2026-2031) & (US$ Million)
Table 36:Omni-channel Campaign Management Industry Trends
Table 37:Omni-channel Campaign Management Industry Drivers
Table 38:Omni-channel Campaign Management Industry Opportunities and Challenges
Table 39:Omni-channel Campaign Management Industry Restraints
Table 40:Global Omni-channel Campaign Management Revenue by Company (US$ Million) & (2020-2025)
Table 41:Global Omni-channel Campaign Management Revenue Market Share by Company (2020-2025)
Table 42:Global Omni-channel Campaign Management Industry Company Ranking, 2023 VS 2024 VS 2025
Table 43:Global Omni-channel Campaign Management Key Company Headquarters & Area Served
Table 44:Global Omni-channel Campaign Management Company, Product Type & Application
Table 45:Global Omni-channel Campaign Management Company Commercialization Time
Table 46:Global Company Market Concentration Ratio (CR5 and HHI)
Table 47:Global Omni-channel Campaign Management by Company Type (Tier 1, Tier 2, and Tier 3) & (Based on the Revenue of 2024)
Table 48:Adobe Business Overview
Table 49:Adobe Omni-channel Campaign Management Revenue (US$ Million), Global Share (%) and Gross Margin (2020-2025)
Table 50:Adobe Omni-channel Campaign Management Product Portfolio
Table 51:Adobe Recent Development
Table 52:Infor Company Information
Table 53:Infor Business Overview
Table 54:Infor Omni-channel Campaign Management Revenue (US$ Million), Global Share (%) and Gross Margin (2020-2025)
Table 55:Infor Omni-channel Campaign Management Product Portfolio
Table 56:Infor Recent Development
Table 57:HCL Campaign Company Information
Table 58:HCL Campaign Business Overview
Table 59:HCL Campaign Omni-channel Campaign Management Revenue (US$ Million), Global Share (%) and Gross Margin (2020-2025)
Table 60:HCL Campaign Omni-channel Campaign Management Product Portfolio
Table 61:HCL Campaign Recent Development
Table 62:SAP Company Information
Table 63:SAP Business Overview
Table 64:SAP Omni-channel Campaign Management Revenue (US$ Million), Global Share (%) and Gross Margin (2020-2025)
Table 65:SAP Omni-channel Campaign Management Product Portfolio
Table 66:SAP Recent Development
Table 67:Salesforce.com Company Information
Table 68:Salesforce.com Business Overview
Table 69:Salesforce.com Omni-channel Campaign Management Revenue (US$ Million), Global Share (%) and Gross Margin (2020-2025)
Table 70:Salesforce.com Omni-channel Campaign Management Product Portfolio
Table 71:Salesforce.com Recent Development
Table 72:SAS Company Information
Table 73:SAS Business Overview
Table 74:SAS Omni-channel Campaign Management Revenue (US$ Million), Global Share (%) and Gross Margin (2020-2025)
Table 75:SAS Omni-channel Campaign Management Product Portfolio
Table 76:SAS Recent Development
Table 77:Experian Company Information
Table 78:Experian Business Overview
Table 79:Experian Omni-channel Campaign Management Revenue (US$ Million), Global Share (%) and Gross Margin (2020-2025)
Table 80:Experian Omni-channel Campaign Management Product Portfolio
Table 81:Experian Recent Development
Table 82:Teradata Company Information
Table 83:Teradata Business Overview
Table 84:Teradata Omni-channel Campaign Management Revenue (US$ Million), Global Share (%) and Gross Margin (2020-2025)
Table 85:Teradata Omni-channel Campaign Management Product Portfolio
Table 86:Teradata Recent Development
Table 87:MediaMath Company Information
Table 88:MediaMath Business Overview
Table 89:MediaMath Omni-channel Campaign Management Revenue (US$ Million), Global Share (%) and Gross Margin (2020-2025)
Table 90:MediaMath Omni-channel Campaign Management Product Portfolio
Table 91:MediaMath Recent Development
Table 92:Allant Group Company Information
Table 93:Allant Group Business Overview
Table 94:Allant Group Omni-channel Campaign Management Revenue (US$ Million), Global Share (%) and Gross Margin (2020-2025)
Table 95:Allant Group Omni-channel Campaign Management Product Portfolio
Table 96:Allant Group Recent Development
Table 97:Capillary Company Information
Table 98:Capillary Business Overview
Table 99:Capillary Omni-channel Campaign Management Revenue (US$ Million), Global Share (%) and Gross Margin (2020-2025)
Table 100:Capillary Omni-channel Campaign Management Product Portfolio
Table 101:Capillary Recent Development
Table 102:North America Omni-channel Campaign Management Market Size Growth Rate (CAGR) by Country (US$ Million): 2020 VS 2024 VS 2031
Table 103:North America Omni-channel Campaign Management Market Size by Country (2020-2025) & (US$ Million)
Table 104:North America Omni-channel Campaign Management Market Share by Country (2020-2025)
Table 105:North America Omni-channel Campaign Management Market Size Forecast by Country (2026-2031) & (US$ Million)
Table 106:North America Omni-channel Campaign Management Market Share Forecast by Country (2026-2031)
Table 107:Europe Omni-channel Campaign Management Market Size Growth Rate (CAGR) by Country (US$ Million): 2020 VS 2024 VS 2031
Table 108:Europe Omni-channel Campaign Management Market Size by Country (2020-2025) & (US$ Million)
Table 109:Europe Omni-channel Campaign Management Market Share by Country (2020-2025)
Table 110:Europe Omni-channel Campaign Management Market Size Forecast by Country (2026-2031) & (US$ Million)
Table 111:Europe Omni-channel Campaign Management Market Share Forecast by Country (2026-2031)
Table 112:Asia-Pacific Omni-channel Campaign Management Market Size Growth Rate (CAGR) by Country (US$ Million): 2020 VS 2024 VS 2031
Table 113:Asia-Pacific Omni-channel Campaign Management Market Size by Country (2020-2025) & (US$ Million)
Table 114:Asia-Pacific Omni-channel Campaign Management Market Share by Country (2020-2025)
Table 115:Asia-Pacific Omni-channel Campaign Management Market Size Forecast by Country (2026-2031) & (US$ Million)
Table 116:Asia-Pacific Omni-channel Campaign Management Market Share Forecast by Country (2026-2031)
Table 117:Latin America Omni-channel Campaign Management Market Size Growth Rate (CAGR) by Country (US$ Million): 2020 VS 2024 VS 2031
Table 118:Latin America Omni-channel Campaign Management Market Size by Country (2020-2025) & (US$ Million)
Table 119:Latin America Omni-channel Campaign Management Market Share by Country (2020-2025)
Table 120:Latin America Omni-channel Campaign Management Market Size Forecast by Country (2026-2031) & (US$ Million)
Table 121:Latin America Omni-channel Campaign Management Market Share Forecast by Country (2026-2031)
Table 122:Middle East & Africa Omni-channel Campaign Management Market Size Growth Rate (CAGR) by Country (US$ Million): 2020 VS 2024 VS 2031
Table 123:Middle East & Africa Omni-channel Campaign Management Market Size by Country (2020-2025) & (US$ Million)
Table 124:Middle East & Africa Omni-channel Campaign Management Market Share by Country (2020-2025)
Table 125:Middle East & Africa Omni-channel Campaign Management Market Size Forecast by Country (2026-2031) & (US$ Million)
Table 126:Middle East & Africa Omni-channel Campaign Management Market Share Forecast by Country (2026-2031)
Table 127:Research Programs/Design for This Report
Table 128:Authors List of This Report
Table 129:Secondary Sources
Table 130:Primary Sources
Figure 1:Omni-channel Campaign Management Product Image
Figure 2:Global Omni-channel Campaign Management Market Size (US$ Million), 2020 VS 2024 VS 2031
Figure 3:Global Omni-channel Campaign Management Market Size (2020-2031) & (US$ Million)
Figure 4:Global Omni-channel Campaign Management Market Share by Region: 2024 VS 2031
Figure 5:Global Omni-channel Campaign Management Market Share by Region (2020-2031)
Figure 6:North America Omni-channel Campaign Management Market Size Growth Rate (2020-2031) & (US$ Million)
Figure 7:Europe Omni-channel Campaign Management Market Size Growth Rate (2020-2031) & (US$ Million)
Figure 8:Asia-Pacific Omni-channel Campaign Management Market Size Growth Rate (2020-2031) & (US$ Million)
Figure 9:Latin America Omni-channel Campaign Management Market Size Growth Rate (2020-2031) & (US$ Million)
Figure 10:Middle East & Africa Omni-channel Campaign Management Market Size Growth Rate (2020-2031) & (US$ Million)
Figure 11:On-premise Omni-channel Campaign Management Image
Figure 12:Global On-premise Omni-channel Campaign Management Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 13:Cloud-based Omni-channel Campaign Management Image
Figure 14:Global Cloud-based Omni-channel Campaign Management Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 15:Global Omni-channel Campaign Management Market Size Overview by Type (2020-2031) & (US$ Million)
Figure 16:Global Omni-channel Campaign Management Market Share by Type 2024 VS 2031
Figure 17:North America Omni-channel Campaign Management Market Size Share by Type (2020-2031)
Figure 18:Europe Omni-channel Campaign Management Market Size Share by Type (2020-2031)
Figure 19:Asia-Pacific Omni-channel Campaign Management Market Size Share by Type (2020-2031)
Figure 20:Latin America Omni-channel Campaign Management Market Size Share by Type (2020-2031)
Figure 21:Middle East and Africa Omni-channel Campaign Management Market Size Share by Type (2020-2031)
Figure 22:Retail Image
Figure 23:Global Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 24:Healthcare and Pharmaceuticals Image
Figure 25:Global Healthcare and Pharmaceuticals Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 26:IT and Telecommunication Image
Figure 27:Global IT and Telecommunication Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 28:Transportation and Logistics Image
Figure 29:Global Transportation and Logistics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 30:BFSI Image
Figure 31:Global BFSI Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 32:Global Omni-channel Campaign Management Market Size Overview by Application (2020-2031) & (US$ Million)
Figure 33:Global Omni-channel Campaign Management Market Share by Application 2024 VS 2031
Figure 34:North America Omni-channel Campaign Management Market Size Share by Application (2020-2031)
Figure 35:Europe Omni-channel Campaign Management Market Size Share by Application (2020-2031)
Figure 36:Asia-Pacific Omni-channel Campaign Management Market Size Share by Application (2020-2031)
Figure 37:Latin America Omni-channel Campaign Management Market Size Share by Application (2020-2031)
Figure 38:Middle East and Africa Omni-channel Campaign Management Market Size Share by Application (2020-2031)
Figure 39:Global Top 5 and 10 Omni-channel Campaign Management Players Market Share by Revenue in 2024
Figure 40:Company Type (Tier 1, Tier 2, and Tier 3): 2020 VS 2024
Figure 41:North America Omni-channel Campaign Management Market Size by Country: 2020 VS 2024 VS 2031 (US$ Million)
Figure 42:North America Omni-channel Campaign Management Market Share by Country: 2020 VS 2024 VS 2031
Figure 43:North America Omni-channel Campaign Management Market Share by Country (2020-2031)
Figure 44:Europe Omni-channel Campaign Management Market Size by Country: 2020 VS 2024 VS 2031 (US$ Million)
Figure 45:Europe Omni-channel Campaign Management Market Share by Country: 2020 VS 2024 VS 2031
Figure 46:Europe Omni-channel Campaign Management Market Share by Country (2020-2031)
Figure 47:Asia-Pacific Omni-channel Campaign Management Market Size by Country: 2020 VS 2024 VS 2031 (US$ Million)
Figure 48:Asia-Pacific Omni-channel Campaign Management Market Share by Country: 2020 VS 2024 VS 2031
Figure 49:Asia-Pacific Omni-channel Campaign Management Market Share by Country (2020-2031)
Figure 50:Latin America Omni-channel Campaign Management Market Size by Country: 2020 VS 2024 VS 2031 (US$ Million)
Figure 51:Latin America Omni-channel Campaign Management Market Share by Country: 2020 VS 2024 VS 2031
Figure 52:Latin America Omni-channel Campaign Management Market Share by Country (2020-2031)
Figure 53:Middle East & Africa Omni-channel Campaign Management Market Size by Country: 2020 VS 2024 VS 2031 (US$ Million)
Figure 54:Middle East & Africa Omni-channel Campaign Management Market Share by Country: 2020 VS 2024 VS 2031
Figure 55:Middle East & Africa Omni-channel Campaign Management Market Share by Country (2020-2031)
Figure 56:Years Considered
Figure 57:Research Process

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